- We respect your privacy
1.1. Handcrafted Health respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. “Personal information” is the information we hold which is identifiable as being about you.
- Collection of personal information
2.1. Handcrafted Health will receive and store the personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
- Use of your personal information
3.1. Handcrafted Health may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
3.2. Handcrafted Health may contact you by a variety of measures including, but not limited to telephone, email, SMS, or mail.
- Disclosure of your personal information
4.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
4.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
4.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Handcrafted Health, Thrive Through Menopause www.handcraftedhealth.com.au, www.thrivethroughmenopause.comwww.thrivethroughmenopause.com.au, its customers or third parties.
4.4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
- Security of your personal information
5.1. Handcrafted Health is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
5.3 We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our Website, you are responsible for keeping this password confidential.
- Access to your personal information
6.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at firstname.lastname@example.org
6.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
- Complaints about privacy
7.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 4/153 Wycombe Road Neutral Bay, 2089. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
9.1. When you visit our website
When you come to our website (www.handcraftedhealth.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
9.3. Third-party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Handcrafted Health is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
Handcrafted Health – Suite 4 / 153 Wycombe Road Neutral Bay 2089. Email -email@example.com